Barista Says Customer Kept Making Rude Remarks Until She Broke Down Crying

A barista named Cedar says a customer’s behavior left her in tears during a busy Friday morning shift. In a TikTok video, she recounted the encounter and explained why the interaction overwhelmed her. The video, shared by @whoscedar, has attracted 1.7 million views, 306,200 likes, and 2,700 comments. Cedar also revealed that this marked the first time a customer had made her cry throughout four years behind the counter. Cedar explained that she already felt overwhelmed after a particularly difficult week. She worked behind the bar when a woman approached the counter to place her order. The customer struggled to recall the name of her drink and described it as something involving the word ‘English.’ Cedar initially suggested English breakfast tea before asking whether she meant a London Fog.

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