Council Bluffs retiree's Medicare supplement premium slashed after insurer says error affected 92 Iowans

COUNCIL BLUFFS, Iowa (KMTV) — A retired Council Bluffs school teacher who was trying to understand why her Medicare supplemental premium jumped by more than $250 now has an answer — and relief — after her insurance company reversed the increase. "The story aired on Wednesday and I was called on Friday," Frederiksen said. Geri Frederiksen had a big problem. Her insurance company, Mutual of Omaha, told her the premium for her Medicare supplemental insurance was increasing. But then came a letter with good news. "….We discovered that we made an error and your premium should not have increased from $468.83 to $726.03," Frederiksen read from an email. Her new premium is $515 per month — an increase of $46. Asked how she felt when she got that call, she said, "Oh, my goodness. The relief — happy — it was such a weight lifted. Yes, I was thrilled." Frederiksen wasn't alone. Mutual of Omaha says it identified a system issue that resulted in an incorrect premium adjustment for 92 Iowans.

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