Microsoft Outage Shows Risks of Relying on a Single Tech Provider for Essential Services

Share article Remove Save to favorites Save to favorites Print Email Facebook LinkedIn Twitter Copy URL A global Microsoft outage this week disrupted email and other workplace tools, plunging business chatter and everyday services into disarray worldwide and highlighting the risks of depending on one of just a few major providers of essential technology.Microsoft 365 services, including Outlook, Teams and AI assistant Copilot were interrupted, and there were multiple reports of disruptions to email and other services at schools.(See the Education Week story, “How Schools Can Survive a Global Tech Meltdown,” which looks at strategies for K-12 systems trying to navigate online disruptions.) As the outage entered its second day Friday, Microsoft said it saw “encouraging recovery progress.” But the company also warned that “intermittent access issues or delayed email delivery” may persist for some users.“We know our customers rely on our services to get important work done every day, and…

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