OpenAI Just Gave Your Business a Profile in ChatGPT. Here Is What 1.2 Billion Weekly Users Now See

OpenAI opened a new front door for businesses on Tuesday, and for anyone who has spent the last two years paying an outside vendor to guess how often their brand shows up in ChatGPT, it is a strange Tuesday. The company launched “Businesses in ChatGPT” in beta: a Business Hub where any eligible company can claim its profile, fix the information ChatGPT uses about it, push a product feed, and see how often it is mentioned and how often people click through. It also launched Business Agents — a clearly labeled, separate chat that speaks for the brand and answers questions about its own products and policies. OpenAI put the number at the top of its own announcement: 1.2 billion people use ChatGPT every week. That is not a chat feature. That is a business directory with a search engine attached, and it is free for now.

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