‘Unacceptable': NYC ambulance response times soar by 40% as 911 calls surge

New York City lawmakers will address growing concerns over emergency response times after a new report showed first responders are taking longer to answer life-threatening calls. A new report out late week by the city comptroller's office comparing 2026 to 2015, showed FDNY ambulance response times to emergencies increased by 3 minutes and 50 seconds. That makes a more than 40% increase. Response times for non-life-threatening emergencies, meanwhile, more than doubled, to 14 minutes and 49 seconds, on average. It's not just the response times that have gone up: Call volume is also increased. Watch NBC 4 free wherever you are On Tuesday, the New York City Council will hold a hearing to analyze this latest report, hear testimony and consider possible legislation to improve emergency response operations.

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